This rarely occurs since we carefully box every item. However accidents with shipping do happen. If you do receive a product that is damaged, save the item, the damaged box, and all other packaging material - and contact us within 7 days at info@artgypsy.com or our customer service department at 816-896-5661 8:00 a.m. - 5:00 p.m. Central Time, Monday - Friday. We will do whatever we can to make it right!
